Buckingham Palace
Overview
Buckingham Palace is recognised around the world as the focus of national and royal celebrations as well as the backdrop to the regular Changing the Guard ceremony. Explore the magnificent State Rooms which are open to visitors for 10 weeks each summer and on selected dates during winter and spring.
Contact details
Westminster London Greater London London SW1A 1AA United Kingdom
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Access Card notes
We offer a concession ticket and complimentary access companion ticket for disabled visitors. No proof of disability or need is required. For D/deaf and hard of hearing visitors a BSL video tour is available to borrow. Blind & partially-sighted visitors can take a descriptive audio guide. We are fully wheelchair accessible and assistance dogs are welcome.
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- Standing & Queueing: During the summer it can get very busy. Any visitors who have difficult standing or queuing should speak to a member of staff in the Admission area who will aim to provide seating or offer fast-track admission where possible. Seating is always available upon request.
- Wheelchair access: The State Rooms are fully accessible, but step-free access must be pre-booked by contacting the Specialist Sales team on +44 (0)303 123 7324 or specialistsales@royalcollection.org.uk. Wheelchairs Manual wheelchairs are available to borrow, free of charge, subject to availability, for the duration of a visit. They must be pre-booked by contacting the Specialist Sales team +44 (0)303 123 7324 or specialistsales@royalcollection.org.uk. You can use your own wheelchair provided it's compatible with the lifts inside Buckingham Palace. The lifts measure 148cm in depth by 94 cm in width with a weight limit of 500kg; and 160cm in depth by 94cm in width with a weight limit of 750kg. Mobility scooters Mobility scooters and powered wheelchairs are welcome and can be used in the Quadrangle and the Garden, and are permitted inside the Palace providing they are compatible with the lifts. The lifts measure 148cm in depth by 94 cm in width with a weight limit of 500kg; and 160cm in depth by 94cm in width with a weight limit of 750kg. If you have a Class 3 vehicle you will be asked to set the speed limiter to 4mph. Manual wheelchairs are available for transfer if required. Rollators Rollators (wheeled walkers) are available to borrow, free of charge, subject to availability, for the duration of a visit. They must be pre-booked by contacting the Specialist Sales team +44 (0)303 123 7324 or specialistsales@royalcollection.org.uk. Folding stools are also available to borrow; these are issued on a first come first served basis and are not available to book in advance, please ask a member of staff on the day of your visit.
- Long distances have to be covered. There is seating half-way round in the Ballroom. Please note there is a quarter of a mile walk out through the garden.
- Accessible toilets are located at the start of the Access Route inside the Palace. Additional, accessible toilets are available at the end of the visit, in the Garden.
- Assistance dogs are welcome and water is available upon request.
- We offer a complimentary companion ticket.
- A descriptive audio guide is available
- A BSL video tour is available