Kew Gardens
Overview
Royal Botanic Gardens, Kew is a world famous centre for botanical and mycological knowledge. With our two inspiring gardens at Kew in west London and Wakehurst in Sussex, we enchant our visitors with the wonder of plant diversity.
Contact details
Royal Botanic Gardens Kew Richmond London TW9 3AE United Kingdom
https://www.kew.org/kew-gardens/plan-your-visit-to-kew-gardens/disability-and-access-guide-for-kew
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- Our glasshouses are not able to accommodate mobility scooters; however many areas of the glasshouses are accessible by manually operated wheelchair and these are available at the entry gates for use by visitors. There is no wheelchair access to the upper levels of the Palm House. The Hive is fully accessible but the path may feel steep for manually-operated wheelchair users. Mobility scooters can only access the main pathway. The Treetop Walkway is not accessible by mobility scooter but there is a lift at the Treetop Walkway for visitors with limited mobility and wheelchair users. One manually-operated wheelchair can fit at the rear of the Kew Explorer land train. Mobility scooters cannot be used in the galleries, Kew Palace or the Royal Kitchens; however a manually operated wheelchair is kept at each location for use by visitors.
- Drivers displaying a blue badge can park in Kew Gardens car park (TW9 3AF) free of charge 8 disabled parking spaces in the car park (use other spaces if full) 3 disabled parking spaces to the right of the Elizabeth Gate on Kew Green
- There are unisex accessible toilets within easy reach of all the main attractions, cafés and gates. These are marked on our map of the Gardens. There is a specialised adult changing facility equipped with hoist and changing bench near Brentford Gate. You will need to bring your own sling and ask for the key at the ticket desk at Brentford Gate.
- Free entry for: essential carers accompanying visitors with a disability registered blind and partially-sighted visitors Visitors with a disability qualify for a concession ticket.
- We offer a number of tours and walks for visitors with sensory loss or limited mobility Discovery bus tours Discovery walking tours British Sign Language walking tours Health walks for local residents Health walks for visitors living with dementia Sensory guided walking tours for visitors with sight loss and their carers
- We offer a number of tours and walks for visitors with sensory loss or limited mobility Discovery bus tours Discovery walking tours British Sign Language walking tours Health walks for local residents Health walks for visitors living with dementia Sensory guided walking tours for visitors with sight loss and their carers
- The Gardens are under a flightpath and there are often vehicles and machinery at work in the Gardens that could effect those with sensory issues.