Manchester Apollo

Overview
"The O2 Apollo Manchester opened on August 29th 1938 and is one of the premier concert venues in England, with shows from every major rock, pop and comedy act on the touring circuit. The breadth of styles of events covers every market - the cutting edge of modern British music, through some of the biggest artists from overseas, popular comedy, and music for older generations. With both fully seated and part-standing formats, this versatile venue increases its footfall and presentations year on year. Art Deco in style, the Grade II listed building has been central to the British touring circuit for decades, attracting Best Venue nominations and patrons from across the globe."
Contact details
Stockport Road Ardwick Green Manchester North West M12 6AP United Kingdom
https://academymusicgroup.com/o2apollomanchester/access
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Access Card notes
The Access Card is listed on this provider's website as accepted documentation for access facilities and tickets. The information in this listing is sourced from the provider's publicly available information.
*This is subject to change. Please check with the provider directly for more information about their policy.*
Access guidance
- The Box Office is located at the front of the building, there are two steps but there is an access buzzer straight through to the Box Office (staffed on event nights from 5.00pm - 9.00pm approximately); staff also available outside.After doors have opened (usually 7.00pm, check social media or contact the venue for updates), level access is available to the side door. Please alert Front Door security upon arrival. Level side entrance access Level access throughout the Stalls area; minimum 40 stairs to the Circle (no lift). Standing shows One viewing platform to the rear of the Stalls (standing) area, House Right. Patrons may be accompanied by one companion (seat provided); additional companions may stand alongside the platform. Designated member of staff on duty throughout the event. Seated shows Access / wheelchair positions located in the Front Stalls. For wheelchair users, one companion may be seated behind. Staff can assist if required.
- Parking designated for disabled patrons is available in the front, official car park (Hyde Road side of the building), issued on a first come, first served basis. Open one hour before doors (occasionally earlier for Meet & Greet packages). Additional general car parking is available on the opposite side of the building. All official car parks are priced at £7.00, cash only. The 192 bus connects the venue to Manchester city centre, via Piccadilly Rail Station. There is a bus stop directly opposite the venue. Most 192 services have low level access (visit TFGM for timetables). In addition, our transportation partner Uber has a wheelchair accessible and mobility options in the app. Find out more at t.uber.com/uber.access
- One unisex accessible toilet to House Left in the Rear Stalls. This facility is kept locked; please approach any member of O2 Apollo Manchester staff for access. Step-free access from within the venue.
- We are happy to accommodate assistance dogs. Where possible, please advise us in advance of the event and advise which Assistance Dogs UK organisation the dog is registered with. Patrons should contact the venue to discuss.
- Personal Assistant tickets must be requested at the same time as booking accessible tickets, direct with the Live Access box office on 0161 273 7785. Regrettably we are unable to issue Personal Assistant tickets to accompany tickets purchased elsewhere. Unfortunately we can only accept accessible bookings through our Live Access line - any further bookings for standard tickets should be made via official ticket agents.
- There are no Hearing Loops in the auditorium at the present time. Please contact us for assistance. Loop fitted in the Box Office.
- Strobe and / or bright lighting is used in most events at this venue, as listed in our Terms & Conditions of purchase. Signage is displayed when excessive use is expected. Please contact the venue if you have any specific concerns. St John's Ambulance staff are on duty at all events. They can be contacted at their First Aid Room opposite the front Stalls bar, or via any member of O2 Apollo Manchester staff. We welcome customers who need to bring medicines, food, drink, equipment etc to manage a medical condition. Where possible please advise us in advance of the event. O2 Apollo Manchester is signed up with Attitude Is Everything as a Charter Of Best Practice Venue. Attitude Is Everything recruit Mystery Shoppers to feedback on access at venues and festivals across the UK. If you think this is something you'd like to get involved with you can sign up on their website, just follow the link on the website. O2 Apollo Manchester is signed up with Attitude Is Everything as a Charter Of Best Practice Venue. Attitude Is Everything recruit Mystery Shoppers to feedback on access at venues and festivals across the UK. If you think this is something you'd like to get involved with you can sign up on their website, just follow this link.