National Ice Centre
Overview
The National Ice Centre complex is the UK's first twin ice pad facility comprising of two Olympic size ice rinks, one of which transforms into the Capital FM Arena, the biggest entertainment venue in the East Midlands. Top class facilities and coaching staff for a whole range of ice sports are provided at the NIC, from Synchronized Skating to Ice Hockey and Short Track Speed Skating to Figure skating. The Centre also runs a successful skating academy and is used as a training base by the majority of Great Britain's bright young skaters.
Contact details
Bolero Square Nottingham Nottinghamshire East Midlands NG1 1LY United Kingdom
https://www.national-ice-centre.com/accessibility/
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Access Card notes
The Ice Arena has been the first of the big arenas in the UK to sign up to the Access Card scheme meaning that telephone bookings are now available for card holders with no need to submit further evidence.
The Access Card is listed on this provider's website as accepted documentation for access facilities and tickets. The information in this listing is sourced from the provider's publicly available information.
*This is subject to change. Please check with the provider directly for more information about their policy.*
Access guidance
- The venue has facilities on multiple levels, all accessible via flat access or lifts. Stewards are available at all events to assist and make your experience enjoyable. Refreshments / merchandise and ticket kiosks are all popular and may involve queueing during peak times, staff are available to assist with those who cannot stand for long periods of time
- The venue is fully accessible to all facilities and levels. A blue badge holder car park is provided by the City Council at the side of the venue. Accessible WC's and low level counters are provided throughout. For those wishing to view the ice rink a viewing balcony is provided overlooking the ice rink and our rink side café has ramped access to a fully enclosed heated seating area. Accessible seating is available in our tiered seating section with flat access. Configuration of accessible seating will depend on event setup.
- A drop off point is available on Lower Parliament Street directly outside the venue with lift access to the main entrance. Inside the venue it is a short walk to box office, restaurants and seating areas. Seating can be provided for rest intervals where required upon request
- Accessible toilets are located on every level and at multiple key locations. A changing places facility is available on level 3, accessible by lift and operated with a RADAR key, a key is available on request. All other accessible WC's are operated on a standard lock system
- Assistance dogs are welcome in the venue, please be advised that loud music may be played during certain events and therefore it is at the discretion of the owner to consider the safety of the dog. Please make our box office agents aware of any requirements for your visit when booking
- We operate a scheme for those who require an essential companion to purchase one ticket for themselves and be eligible to bring their companion for free. Use of the access card with this symbol entitles the user to this service and this should be made clear at point of booking via the phone or in person. For those who do not have an access card details of how to enter into the venues accessibility scheme can be received by calling our box office.
- Our forthcoming events details and terms and conditions are available in large print or braille upon request. For those wishing to experience Ice Skating, staff members can be booked to support on the ice giving tips and assistance during your experience