Science Museum
Overview
"The Science Museum is a major museum on Exhibition Road in South Kensington, London. It was founded in 1857 and to date is one of the city's major tourist attractions, attracting 3.3 million visitors annually."
Contact details
Exhibition Rd South Kensington London Greater London London SW7 2DD United Kingdom
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- All lifts in the museum are accessible. A limited number of wheelchairs are available. You can book a wheelchair in advance by calling 033 0058 0058. You can also borrow a wheelchair on the day by asking a member of staff at the Information Desk.
- A small number of accessible parking spaces are available on Exhibition Road.
- Accessible toilets are available on all levels of the museum and on all levels of the Wellcome Wing. Please refer to the museum map or ask a member of staff for positions. There is a Changing Places Toilet on Level 0, between Energy Hall and Exploring Space. It is equipped with hoist, changing bench and centrally located toilet. The toilet is accessible with a RADAR key. If you have forgotten your key please ask a member of staff for access.
- Guide, assistant and companion animals are welcome at the museum, as long as they are working and kept with you at all times. Where available, owners should bring the dog's Assistance Dogs (UK) identification book and animals should wear the appropriate tabards or harness.
- All lifts in the museum have audio announcements. The majority of lifts also have Braille labelling on the buttons. In the Information Age gallery tactile cane detector markers are incorporated into the floor to help highlight hazards. For your health and safety, large-print gallery books have been removed from galleries and replaced with digital versions. Touchable objects are located in three galleries: Information Age, Medicine: The Wellcome Galleries and Science City 1550–1800: The Linbury Gallery. They are accompanied by large print and Braille labels. For your health and safety, button access to audio descriptions is temporarily unavailable. Tactile maps are available at the entrances of the gallery. If you would like to be sent a copy of the tactile map and an accompanying audio description for the gallery in advance, please contact our enquiry line on 033 0058 0058. Our Audio-Eyes app is available for free download for iOS. It provides audio-only descriptions of more than 60 exhibits, including key objects and tactile displays, and enables you to roam freely through the gallery. For more information, please visit our website.
- The majority of videos throughout the museum have subtitles. Hearing loops are fitted at all ticket and information desks. Hearing loops are incorporated into most audio exhibits. However, for your health and safety, exhibits with headphones (with built-in hearing loops) have been temporarily removed from the galleries. British Sign Language (BSL) interpretation is incorporated into selected films. It is also a primary communication method within the Exchange network zone of the Information Age gallery. Many gallery-based films have subtitles, and some in Information Age and Medicine: The Wellcome Galleries have transcripts available digitally. You can download these where you see links. For more information, please visit our website.
- Due to our staggered entry times, we expect there may be small queues upon entry to the museum, but in the case of longer queues than anticipated, please do approach a member of staff who will be able to grant you priority entry. The museum tends to be quieter towards the end of the day so we'd recommend booking a free ticket for the afternoon. To help familiarise yourself with the museum and galleries ahead of your visit, you can find a series of Gallery Introduction videos on our Learning page. You can also explore our museum collection online or view a 360 tour of our galleries. For more information, please visit our website.