Sunderland Empire
Overview
Co-founded by Sir Howard Panter and Rosemary Squire OBE in 1992, ATG Entertainment is the world's number one live-theatre company with 45 venues in Britain, the US and Australia. ATG is also one of the most prolific and internationally recognised award-winning theatre producers in the world with co-productions in the UK, New York, across North America, Europe, Asia and Australia. ATG is the market leader in theatre ticketing services through ATG Tickets, LOVETheatre and Group Line.
Contact details
High Street West Sunderland Tyne and Wear North East SR1 3EX United Kingdom
http://www.atgtickets.com/venues/sunderland-empire/access/
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Access Card notes
To make bookings simply contact the ATG Contact Centre Team on 0333 009 5399 providing them with your first and surname as well as your registration or Access Card number. Should you wish to book online for future bookings please mention this to the team for them to look at unlocking this access for you.
This provider accepts the Access Card as supporting documentation for accessible facilities and tickets.
The information in this listing is submitted by the provider.
A free registration is available at this venue as an alternative to an Access Card. Please use the link below to begin your application. Please note, if you already have an Access Card, you don't need to apply again. Simply provide your name and Access Card ID number to the venue. Click here to start your registration
Access guidance
- There are eight spaces in the stalls where wheelchair users can remain in their wheelchairs. Access is on the flat via a lift. Alternatively patrons may wish to transfer to a fixed seat, with vacated wheelchairs stored in the nearest bar area. Please note that patrons must be able to vacate the building quickly in case of evacuation. If you are unsure of the best option for you, please discuss this with our box office staff when booking. Please note that the Upper Circle and Gallery are not accessible by lift and are therefore unsuitable for those with limited mobility.
- Accessible toilets are located at the Stalls and Dress Circle levels and in the stalls bar as you enter the theatre.
- Guide, hearing and other working dogs are welcome in all parts of the theatre
- Open captioned and audio described performances are sometimes scheduled. To be kept up to date, please email sunderlandboxoffice@theambassadors.com. For all performances, there is a Sennheiser infrared system available in all areas of the auditorium. This can be used with or without a hearing aid. When you arrive at the theatre, please speak to a member of our Front of House team who will give you the equipment and show you how to use it. Please note there is a fully refundable £10 deposit for the loan of the equipment.