Theatre Royal Drury Lane
Overview
"The Theatre Royal, Drury Lane, commonly known as Drury Lane, is a West End theatre and Grade I listed building in Covent Garden, London, England. The building faces Catherine Street and backs onto Drury Lane."
Contact details
Catherine St London London WC2B 5JF United Kingdom
https://lwtheatres.co.uk/theatres/theatre-royal-drury-lane/accessibility/
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Access Card notes
Access Card Holders with '+1' will be entitled to a free companion ticket. Please complete the Access Scheme Form to receive information on any upcoming Access Performances and to inform the theatre of your access requirements. The Access Scheme Form can be found here: https://lwtheatres.co.uk/accessibility/#our-theatres
The Access Card is listed on this provider's website as accepted documentation for access facilities and tickets. The information in this listing is sourced from the provider's publicly available information.
*This is subject to change. Please check with the provider directly for more information about their policy.*
Access guidance
- There are 4 steps into the foyer from the main entrance on Catherine Street. There is step free access via the entrance on Russell Street. Tickets may soon be purchased in person from Theatre Royal Drury Lane. The Ticket Desk will be located in the foyer and has step-free access via the entrance on Russell Street. A passenger lift is available to all 4 levels with non-transferable wheelchair spaces available on all levels except for the Balcony. For more information about accessible seating and general access at the venue, please visit the theatre's website.
- Theatre Royal Drury Lane has accessible toilets available on 3 of the 4 levels. For more information, please visit the theatre's website.
- Assistance dogs are welcome in Theatre Royal Drury Lane. Our staff are always happy to look after your access dog for you whilst you enjoy your visit.
- Access Card Holders with '+1' will be entitled to a free companion ticket. Please complete the Access Scheme Form to receive information on any upcoming Access Performances and to inform the theatre of your access requirements. The Access Scheme Form can be found here: https://lwtheatres.co.uk/accessibility/#our-theatres
- Our trained access hosts will be available to assist visually impaired customers upon arrival and throughout their visit if required. In conjunction with Frozen, the following services will soon be available: - Audio description - Dubbing To access these services please download the GalaPro App using the link on the theatre's website. Customers who do not own a compatible mobile device should speak to a member of the guest experience team on arrival who will be able to assist. In conjunction with the Producer of each show, Theatre Royal Drury Lane hosts periodic accessible performances, including Audio-described performances.
- We will be working with accessibility service provider GalaPro to deliver audio enhancement via the user's own mobile device and ear phones. Additionally, in conjunction with Frozen, the following services will soon be available: - Closed captions - Multilingual subtitles To access these services please download the GalaPro App using the link on the theatre's website. Customers who do not own a compatible mobile device should speak to a member of the guest experience team on arrival who will be able to assist. In conjunction with the Producer of each show, Theatre Royal Drury Lane hosts periodic accessible performances, including Captioned and BSL Interpreted performances.
- FROZEN - Please be advised that smoke, haze and strobe lights are used during the performance. Strobe and flashing lights may be used for other productions at Theatre Royal Drury Lane. If you need to bring medication, food or drink to manage a medical condition, or medical equipment you are welcome to do so. Please ask to speak to a manager when you arrive before going through our security searches. Please note, we are not in possession of any medical equipment. In conjunction with the Producer of each show, Theatre Royal Drury Lane hosts periodic accessible performances, including Relaxed performances.