Victoria and Albert Museum
Overview
"The Victoria and Albert Museum in London is the world's largest museum of applied and decorative arts and design, as well as sculpture, housing a permanent collection of over 2.27 million objects. It was founded in 1852 and named after Queen Victoria and Prince Albert."
Contact details
Cromwell Road London London SW7 2RL United Kingdom
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- The Cromwell Road and Exhibition Road entrances are both wheelchair accessible. Wheelchairs and walking frames are available at the information desk in the Grand Entrance. Stools are available in a range of galleries, please ask a member of staff for assistance. For more information, please email: bookings.office@vam.ac.uk
- There are twelve blue badge parking spaces on Exhibition Road managed by the Royal Borough of Kensington & Chelsea. For more information visit Royal Borough of Kensington and Chelsea parking.
- To find where our 13 accessible toilets are in the Museum please visit our website.
- Assistance dogs registered with Assistance Dogs International (ADI), Assistance Dogs UK (ADUK) or the International Guide Dog Federation (IGDF) are always welcome if visitors can show Museum staff an appropriate ID book. If your assistance dog is not registered with ADI, ADUK or IGDF please contact us in advance of your planned visit with documentary evidence confirming that your dog has been trained as an assistance dog by a recognised trainer.
- Large print labels are available in all galleries. Tactile books are also available. Please visit our website to see where the books will be available. Computers are available in both the National Art Library and the Prints & Drawings Study Room and can be adapted to suit needs. Magnification Systems (CCTV) are available in both the National Art Library and the Prints & Drawings Study Room. For more information, please visit our website. Talks programmes are available. For more information, please visit our website. Audio-described touch tours are available. For more information, please visit our website. Sensory backpacks are available. For more information, please visit our website. If you require a guide to assist you around the building, please book in advance. Unfortunately, assistance cannot be guaranteed to visitors who do not book in advance.
- You will need to switch your hearing aid to the 'T' position. Induction loops are available in the following areas: Information desks Lecture theatre and seminar rooms Retail points Neck loops and radio receivers for use on talks and tours are available from the information desk in the Grand Entrance. There are regular talks for deaf and hard of hearing people in British Sign Language or with live subtitles. For a full programme of events visit our website. A selection of videos within the galleries include subtitles. The museum is working to subtitle all videos in galleries and exhibitions.
- If you require a guide to assist you around the building, please book in advance. Unfortunately, assistance cannot be guaranteed to visitors who do not book in advance. Tel: 020 7942 2000 Email: hello@vam.ac.uk Text to speech scanners are available from the information desks. These hand-held scanners can be used to read and then speak aloud gallery guide or object label text around the Museum. For more information, please visit our website. We have two child sized ear defenders available for use at the Sackler Centre reception desk. No need to book. Computers are available in both the National Art Library and the Prints & Drawings Study Room and can be adapted to suit needs.