Watercress Line

Overview
Tudor House is Southampton's most important historic building, reveling over 800 years of history in one fascinating location at the heart of the Old Town. The timber-framed building facing St Michael's Square was built in the late 15th Century, with King John's Palace, an adjacent Norman house accessible from Tudor House Garden, dating back a further 300 years. Tudor House gives a unique and atmospheric insight into the lives and times of both its residents through the years, and of Southampton itself. It appeals to visitors of all ages and interests, who find the family-friendly activities, interactive technology and fascinating displays a winning combination.
Contact details
The Railway Station Station Road Alresford Hampshire South East SO24 9JG United Kingdom
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Access Card notes
The Access Card serves as a valid form of proof for necessary reasonable adjustments to be made.
The Access Card is listed on this provider's website as accepted documentation for access facilities and tickets. The information in this listing is sourced from the provider's publicly available information.
*This is subject to change. Please check with the provider directly for more information about their policy.*
Access guidance
- Step-less access is available for entry to all platforms from the station building. Ramp access is in place to cross platforms at Alresford, Ropley and Medstead. Alton station has a new footbridge with lifts crossing platform 1 and 2 with platform 3 for the Watercress Line adjacent. We have two wheelchair accessible carriages. Our new accessible Bulleid Brake S4211 carriage operates on the Alresford set and can accommodate 5-6 visitors in wheelchairs with room for carers and tables to eat at. Our other wheelchair accessible carriage can accommodate 2-3 visitors in wheelchairs along with their carers with two tables to eat at. All of our standard travel services are capable of carrying from 2 to 6 fixed wheelchairs in the brake compartment (via ramps at any of our stations). There is also the option for those who are able, to travel in any part of the train with their wheelchair stored in the brake compartment. Ramps are available at all stations to aid boarding. Please remember that our volunteers/staff are always more than happy to help, so do ask if you have the need! Please contact us or phone on 01962 733810 for up to date information about our accessible carriages.
- Disabled parking is available at Alresford and at Alton in the South Western Railway car park. For disabled parking at events please see specific event page.
- Toilets are available onboard and at all stations. Disabled toilets are available at Alresford station in the Old Goods Shed, Ropley Station and Alton station. Toilets are available onboard and at all stations.
- We are a dog friendly site. Dogs travel FREE.
- The Watercress Line has a range of facilities and we try to make the railway as accessible as possible, given the nature of our heritage buildings, outdoor areas and rolling stock. However, accessibility is not always feasible and we offer a 'Free Carer' ticket* so that you effectively receive half price travel to compensate for the restricted access to our facilities. *One FREE carer per registered disabled full fare paying visitor. Free Carer Tickets are NOT available on Real Ale Trains, Dining Trains or Steam Illuminations, as these are on board the train only and so every visitor receives the same offering and experience.
- The railway has been a dementia friendly attraction since 2016 and we are proud to be making a positive difference to the quality of life for people with dementia and their carers. A number of our staff and volunteers are dementia friends and have received dementia awareness training. Our aim is to provide families, carers and people living with dementia a place where they can come and experience the joy of steam without the worry.