Dudley Zoo
Overview
"Hundreds of exotic and endangered animals inhabit an ancient wooded hillside, with a rich geological history, around the ruins of the 11th century Dudley Castle and share a site with the world's largest single collection of Modernist Tecton structures – and the country's only vintage chairlift!"
Contact details
Castle Hill Dudley West Midlands DY1 4QF United Kingdom
https://www.dudleyzoo.org.uk/plan-your-visit/disabled-access/
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- Manual wheelchairs and electric scooters are available to hire from the main entrance, please call 01384 215313 to reserve. For manual wheelchairs, a £10 refundable deposit is required. Electric scooters cost £12 per day, with a £20 refundable deposit. 2 forms of identification are required. Access information for the exhibits/enclosures can be found here: https://www.dudleyzoo.org.uk/plan-your-visit/disabled-access/ The nature of our historic site means that in parts the paths are steep, and, in some areas, there are steps. The full Accessibility Guide can be found here: https://www.accessibilityguides.org/content/dudley-zoological-gardens
- Free disabled parking is available on our main car park (Sat Nav DY1 4SQ) and drop off points are located opposite the main visitor entrance. There is a land train that departs from outside the turnstiles and runs up to the castle courtyard, then returns to the turnstiles. Portable wheelchairs can be stored in the luggage compartment at the rear of the train. If you require this service, please call 01384 215313 for availability.
- There are accessible toilets on site. For more information, please visit: https://www.dudleyzoo.org.uk/plan-your-visit/disabled-access/
- We welcome assistance dogs on site except in animal contact areas, such as Lorikeet Lookout, Lemur Wood, Wallaby Walkthrough, Farm Barn and Paddock.
- We have a concessionary rate for disabled visitors and a complimentary ticket policy for personal assistants.
- Glass doors have contrast markings and some parts of the venue have low lighting.
- There are installed hearing loops in Reception and the shop.