Eurotunnel
Overview
The Channel Tunnel, sometimes referred to informally as the Chunnel, is a 50.46-kilometre undersea railway tunnel, opened in 1994, that connects Folkestone with Coquelles beneath the English Channel at the Strait of Dover. It is the only fixed link between the island of Great Britain and the European mainland.
Contact details
Eurotunnel UK Terminal Ashford Road Folkestone Kent South East CT18 8XX United Kingdom
https://www.leshuttle.com/uk-en/travelling-with-us/restricted-mobility-travel
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- LeShuttle offers you freedom to travel to Europe and the UK in the comfort of your own car. If your vehicle has been adapted to accommodate accessibility needs, make sure you get the best price by letting us know about the adaptations in advance of your trip. Registering your car as an adapted vehicle is simple, and helps us make sure we can make your journey as smooth as possible. Checking in - To help us deliver the best service, we recommend checking in no later than 1 hour and no more than 2 hours before your booked departure. We give passengers with assistance needs or reduced mobility priority boarding access. This ensures that our crew can easily identify any passengers who may, in the unlikely event of an emergency, require additional assistance.
- If someone in your party is travelling with a guide dog we will be happy to welcome them at Le Shuttle. All you need to do is let us know in advance when you book, or by updating an existing booking before you travel. We will do all the necessary checks and ensure everything is ready for them when they arrive. The guide dog will travel free under the EU Pet Travel Scheme.
- Our Folkestone and Calais Passenger Terminal Buildings are on one level, with parking spaces nearby for cars displaying a disabled badge. There is easy access to the shops, the Food Village, toilets and low-level telephone booths. We recommend you make use of the facilities in the Passenger Terminal Buildings before the trip, as we can't guarantee access to toilet facilities on board.