M&S Bank Arena Liverpool
Overview
"M&S Bank Arena is one of the the most prestigious venues in the UK. The arena opened in 2008 with the launch event for Liverpool's year as European Capital of Culture. Part of The ACC Liverpool Group and purpose built as one of the next generation of event venues, it has a track record of delivering high profile, world class events and creating unforgettable memories."
Contact details
King's Dock Port of Liverpool 16 Monarchs Quay Liverpool North West L3 4FP United Kingdom
https://www.mandsbankarena.com/visiting-us/the-venue/accessibility/
Access Card notes
Access Card accepted as proof of access requirements. Access Cards with '+1 symbol accepted as proof for a free essential companion ticket. An application form will need to be completed to register for essential companion tickets. For more information, please visit the venue's website.
This provider accepts the Access Card as supporting documentation for accessible facilities and tickets.
The information in this listing is submitted by the provider.
A free registration is available at this venue as an alternative to an Access Card. Please use the link below to begin your application. Please note, if you already have an Access Card, you don't need to apply again. Simply provide your name and Access Card ID number to the venue. Click here to start your registration
Access guidance
- M&S Bank Arena boasts over 100 accessible tickets in level access dedicated bays, with seats for friends and personal assistants, space for guide dogs and excellent views of the stage too. Our floor seating is, however, on a lower level and you will need to use steps to reach it. The Auditorium Liverpool, the intimate theatre-style venue in ACC Liverpool also offers over 20 level-access seating bays, which can easily accommodate wheelchairs if we know in advance.
- There are seven accessible toilets in M&S Bank Arena and a further eight in The Auditorium Liverpool, these facilities are available on every level of the venue. Access to this facility in the adjoining building is a level-access, short walk away from M&S Bank Arena (approximately 10 minutes), with areas having a slight incline but it is all undercover and our stewarding are trained on helping get you there. The Changing Places Toilet facilities include: a height adjustable adult-sized changing bench a tracking hoist system, or mobile hoist if this is not possible. adequate space in the changing area for the disabled person and up to two carers a centrally placed toilet with room either side a screen or curtain to allow some privacy. wide tear off paper roll to cover the bench a large waste bin for disposable pads a non-slip floor. Please note, our staff are unable to assist within the Changing Places toilet.
- Assistance dogs are welcome at M&S Bank Arena Liverpool
- Access Cards with '+1 symbol accepted as proof for a free essential companion ticket. An application form will need to be completed to register for essential companion tickets. For more information, please visit the venue's website.
- Hearing induction loops available.