Anyone travelling by air can ask their airline directly for special assistance around ALL airports. At present no proof is required to request help. It is VITAL that you PREBOOK assistance with your airline before travelling - the way to do this is often found on the Passenger Information section of the booking process. You provide your information and then it usually has a dropdown or tick box that says something along the lines of 'needs special assistance'. Pre booking also means that assistance is in place at both ends of your journey - staff at each airport will be notified to expect you and will meet you at the plane once landed. They will also be expecting you for your return flight. Remember it's always better to over request help and then say you don't need it on the day, than to turn up and find there is no one available to help you. And please remember that while airports do recognise the sunflower lanyard, if they are understaffed and/or extremely busy they may not be able to help you if you just turn up without booking.

This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.

*This is not a guarantee of any set service or policy this organisation might have.*