RuPaul's DragCon UK
Overview
RuPaul's DragCon is a two day fan fair event that celebrates all things RuPaul's Drag Race!! This is your chance to meet iconic Drag Race queens from across the globe, returning and new, all under one roof. Live performances on the main stage, meet and greets, and shopping with local vendors!
Contact details
ExCeL London Royal Victoria Dock 1 Western Gateway London London E16 1XL United Kingdom
Access Card notes
DragCon UK25 is committed to achieving access for all and we are continually improving best practices to ensure we exceed the national standard for accessibility at conventions. To make your visit as comfortable and enjoyable as possible we've partnered with Nimbus Disability and The Access Card; a universal way of communicating your access requirements. Nimbus is a social enterprise and an organisation run by and for disabled people at DragCon UK25 and is recognised as a lead authority on accessibility in live events and family attractions, across the UK. We require all individuals with access requirements to register for our DragCon UK25 Digital Access Pass (DAP) Scheme via Nimbus. Registering is a simple process and completely free. ACCESSIBILITY WRISTBANDS DragCon UK 25 operates an accessibility wristband system. This will help our staff and volunteers identify and assist anyone who has evidenced accessibility requirements and might require additional assistance. We require all individuals with access requirements to have a DragCon UK25 Digital Access Pass or Access Card to be eligible for our accessibility wristbands. Wristbands will be provided to individuals based on their evidenced access requirements. Registering is a simple process and completely free. If you Have a DAP or Access Card ID, Iink your account using the form on their accessibility page. Once approved your accessibility wristband can be collected upon arrival at our Accessibility Desk which is located at the entrance of the hall.
A free registration is available at this venue as an alternative to an Access Card. Please use the link below to begin your application. Please note, if you already have an Access Card, you don't need to apply again. Simply provide your name and Access Card ID number to the venue. Click here to start your registration
Access guidance
- ACCESS QUEUING Accessibility queue lines will be available within the main queuing hall and at all features in the convention hall. Our staff will aim to move you through the wristbanding and ticketing as soon as possible. If you have an Access Card, ensure you have it ready for review. For those with a DAP ID, please ensure you have this ready for wristbanding. ACCESS AREAS Accessibility areas will be available at our Main Stage. This will be available for those with both the Standing & Queueing and the Distances symbols on their Access Card or DAP provided by Nimbus in order to access the platform. All seating and platform access is subject to availability.
- ACCESS QUEUING Accessibility queue lines will be available within the main queuing hall and at all features in the convention hall. Our staff will aim to move you through the wristbanding and ticketing as soon as possible. If you have an Access Card, ensure you have it ready for review. For those with a DAP ID, please ensure you have this ready for wristbanding. ACCESS AREAS Accessibility areas will be available at our Main Stage. A Level Viewing Platform will also be available for those requiring level Access. All seating and platform access is subject to availability. WHEELCHAIR ACCESSIBILITY The ExCel London and all areas of DragCon UK25 are fully wheelchair accessible including restrooms and programming areas. An accessibility wristband will only be required to gain access to the all-level viewing platform. WHEELCHAIR HIRE ExCeL London is able to provide wheelchairs to those in need, free of charge. Wheelchairs can be hired from both ends of the venue, please speak to one of our security concierge for assistance. LEVEL ACCESS & ROUTES The ExCel has full level access for visitors, including that of transport networks. Lift control panels are located at a height which can be easily reached by a wheelchair user. All lifts have a visual indication of the floor reached and an intercom facility activated by an alarm button. All stairs and ramps are fitted with handrails and balustrades. All public corridors and passageways have a minimum clear width of 1200mm. ACCESSIBLE PARKING There are 85 accessible bays on-site across The Orange Car Park. These are wide bays with minimum dimensions of 5.9m by 3.6m. Access to the building from these bays is along walkways with a gradient of no more than 1:15 and via flat entrance lifts with automatic doors. Please note: the Orange car park only permit vehicles up to a maximum of 1.9 metres height. Please note DragCon UK25 does not control pricing or availability for ExCeL parking. MOBILITY HIRE Mobility scooters are free of charge to hire. They are subject to availability so please email your enquiry to info@excel.london and we will confirm if there is one available for you to borrow. All you need is a form of ID which will be held as surety for the daily period of the loan.
- ACCESS QUEUING Accessibility queue lines will be available within the main queuing hall and at all features in the convention hall. Our staff will aim to move you through the wristbanding and ticketing as soon as possible. If you have an Access Card, ensure you have it ready for review. For those with a DAP ID, please ensure you have this ready for wristbanding. ACCESS AREAS Accessibility areas will be available at our Main Stage. This will be available for those with both the Standing & Queueing and the Distances symbols on their Access Card or DAP provided by Nimbus in order to access the platform. All seating and platform access is subject to availability. LEVEL ACCESS & ROUTES The ExCel has full level access for visitors, including that of transport networks. Lift control panels are located at a height which can be easily reached by a wheelchair user. All lifts have a visual indication of the floor reached and an intercom facility activated by an alarm button. All stairs and ramps are fitted with handrails and balustrades. All public corridors and passageways have a minimum clear width of 1200mm. ACCESSIBLE PARKING There are 85 accessible bays on-site across The Orange Car Park. These are wide bays with minimum dimensions of 5.9m by 3.6m. Access to the building from these bays is along walkways with a gradient of no more than 1:15 and via flat entrance lifts with automatic doors. Please note: the Orange car park only permit vehicles up to a maximum of 1.9 metres height. Please note DragCon UK25 does not control pricing or availability for ExCeL parking.
- ACCESSIBLE TOILETS There are accessible toilets in the DragCon UK25 convention halls which will be indicated on the show map. There are 40 accessible toilets located throughout the building.
- ASSISTANCE DOGS DragCon UK25 welcomes Assistance Dogs. No other animals or pets are permitted. Please note that the ExCel has specific information on the admittance of Assistance Dog, which can be found here: https://www.excel.london/visitor/venue-guide/accessibility
- COMPANION TICKETS Free essential companion passes are available for those who require additional assistance and can be selected alongside tickets purchased via our ticketing partner. You will require the +1 symbol on your Access Card or DAP provided by Nimbus in order to get the Essential Companion Ticket.
- ACCESS AREAS Accessibility areas will be available at our Main Stage. This will include seating close to the stage for those with visual and auditory impairments. AUDIO DESCRIPTION & CLOSED CAPTIONING As DragCon UK25 is a large, dynamic and one-off annual convention, we are limited in certain adjustments we can implement. Whilst we have worked with sector leaders in making the event as accessible and inclusive as possible, we are not able to provide audio descriptions or closed captioning due to the size and variety of services on offer. We do however provide free essential companion tickets to assist those with specific access requirements where necessary and are always happy to review what might work for DragCon UK25.
- ACCESS AREAS Accessibility areas will be available at our Main Stage. This will include seating close to the stage for those with visual and auditory impairments. BSL INTERPRETATION The Main Stage and registration area will have BSL interpretation available during spoken sections of the show. Interpreters will be positioned for optimum viewing from our audio-visual access areas. AUDIO DESCRIPTION & CLOSED CAPTIONING As DragCon UK25 is a large, dynamic and one-off annual convention, we are limited in certain adjustments we can implement. Whilst we have worked with sector leaders in making the event as accessible and inclusive as possible, we are not able to provide audio descriptions or closed captioning due to the size and variety of services on offer. We do however provide free essential companion tickets to assist those with specific access requirements where necessary and are always happy to review what might work for DragCon UK25.
- QUIET ZONE The Excel has a prayer room facility which is available for use as a quiet space. SENSORY WARNING Please be aware that during some performances and in some areas of the hall theatrical haze and flashing lighting effects will be used.