St Helens Theatre Royal
Overview
Built by Frank Matcham in the 19th Century the Theatre Royal is the principal theatre in St Helens. Recently renovated internally and externally with a modern glass exterior, St Helens Theatre Royal has a 700-seat capacity and stages many performances, including comedy, music, drama and excellent Christmas pantomime. The theatre provides a wide variety of entertainment from top-class comedians to musical shows. Independently operated by Regal Entertainments Ltd, the organisation is a mixed receiving house and production model, producing four popular pantomimes a year and popular comedy plays. In 2024 Regal Entertainments began touring productions across the UK.
Contact details
Corporation Street St Helens Merseyside North West WA10 1LQ United Kingdom
https://www.sthelenstheatreroyal.com/access/
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Access Card notes
As the principal theatre in St Helens, the Theatre Royal is dedicated to serving the entire community of the Liverpool City Region and beyond. Everyone has the right to attend first-class entertainment in their community. The theatre is in the process of replacing its hearing loop. Please note there are four spaces for people who require a wheelchair space per performance. Those who would like to book a wheelchair space are asked to contact the box office.
This provider accepts the Access Card as supporting documentation for accessible facilities and tickets.
The information in this listing is submitted by the provider
Access guidance
- We aim to open the auditorium doors 30 minutes before the start of the performance and advise people who have difficulty with standing and queuing to arrive no earlier than this time. Seating in the bars is limited due to our front of house design. Please contact us in advance if we can be of any assistance to your visit.
- St Helens Theatre Royal is accessible to wheelchair users via a ramp at the main entrance. Step-free access to the stalls where our 4 wheelchair spaces are located. Disabled parking is conveniently close, with designated spaces at the front of the building. Staff are always pleased to offer help when required. Please inform the Box Office of your requirements when booking your tickets and go to Reception on arrival.
- The Stalls are completely step-free and we advise patrons who may struggle with longer distances to consider sitting at the rear of the stalls, as this is closer to the entrance and the accessible toilet.
- 10 ladies' toilets on the lower ground floor and 3 men's plus 4 urinals on the top floor. St Helens Theatre Royal has an accessible toilet and baby-changing facilities on the ground floor.
- We offer assistance dogs a water bowl.
- An Essential Companion can receive free entry.
- Digital Hearing Aid Enhancement in the Theatres In order to enhance the sound in our theatres through a digital hearing aid, an infra-red Sennheiser system is in operation in all three theatre spaces. Sennheiser necklace or headset receivers are required to use this system and are available from the Information Desk or programme sales point at the theatre. The hearing aid must already be pre-programmed by the supplier to work with the necklace receiver. If the digital hearing aid has been supplied by the NHS it will already have been pre-programmed. However, if it is from a private supplier, it will need to be checked with them to find out if it has been programmed to operate with an infra-red Sennheiser system and switching the hearing aid to the 'T' position. The infra-red Sennheiser system works regardless of whether actors wear a microphone or not.