Thames Clippers
Overview
"Thames Clippers is the leading river bus service on the River Thames in London. Services run at 20 minute intervals between key London piers including North Greenwich for The O2, Greenwich, Canary Wharf, Tower, London Bridge City Pier, Westminster and London Eye for Waterloo, as well as several residential piers."
Contact details
Tower Millenium Pier Lower Thames London London EC3N 4DT United Kingdom
https://www.thamesclippers.com/about-thames-clippers/accessibility-information
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- We can have a maximum of four wheelchairs on our larger boats and can accommodate a further three folding wheelchairs. Electronic wheelchairs are also welcome. Members of our Mobility Scooter Recognition Scheme are able to bring their mobility scooters on board. All piers are wheelchair accessible except London Bridge City, Wandsworth Riverside Quarter and Cadogan piers. Ramps are used for boarding. We have introduced a Mobility Scooter Recognition Scheme which has been designed to help anybody with a mobility scooter who wishes to use Thames Clippers vessels. For more information, please visit our website.
- All boats except the Star, Storm and Sky Clippers have accessible toilets and larger boats have baby changing tables.
- You can bring a Guide or Assistance dog on board with you without charge.
- Any person with a valid Disabled I.D. badge/card, irrespective of the Council that this was issued from, or a Freedom Pass will receive a 50% discount off the online fare. A carer accompanying passengers with a Disabled I.D. badge/card will receive a complimentary ticket (same as the ticket bought by the person they are accompanying). Please talk to a member of staff at one of our ticket offices; if the pier is not manned please speak to the crew when boarding the boat. The person with a Disabled I.D. badge/card will need to buy their ticket before boarding and are allowed one complimentary ticket per person.
- All of the boats have audible next stop announcements on board, letting passengers know which stop is coming up.
- The piers have visual next boat information, letting passengers know when the next boat will arrive and where it is going to.
- Our crews on board the boats and staff at piers are more than happy to offer help and assistance.