Uber Boat by Thames Clippers - Canary Wharf Pier
Overview
The fastest and most frequent fleet on the River Thames; providing River Boat Services & Thames River Cruises for both London commuters and visitors.
Contact details
Canary Wharf Pier Docklands Canary Wharf London E14 8RR United Kingdom
https://www.thamesclippers.com/plan-your-journey/accessibility
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- All our piers are step-free and wheelchair accessible except for Cadogan, London Bridge City and Wandsworth Riverside Quarter piers. This is because the brow can become too steep, dependant on the tide, at these locations, making it unsafe for wheelchair users.
- All boats, except Star, Storm and Sky Clipper, have accessible toilets and larger boats have baby changing tables
- You can bring a Guide or Assistance dog on board with you without charge. We welcome all Guide and Assistance dogs, including: Fetch and carry dogs, Mental health companion dogs and Seizure-alert dogs. We do not allow Guide or Assistance dogs on seats.
- If you require the assistance of a carer we will issue a complimentary companion ticket to match your own from any of our staffed ticket offices. Alternatively, you can buy a single, return or river roamer pass with a carer's companion ticket in the Thames Clippers Tickets app; just choose the "Concession + Carer" pricing option. Should you require the assistance of more than one person please contact our Customer Service team at least 3 working days before you travel.
- All of the boats have audible next stop announcements on board, letting passengers know which stop is coming up. If you have difficulty hearing, please ask one of the crew to indicate your stop to you once on board. The piers have visual next boat information, letting passengers know when the next boat will arrive and where it is going to. At our staffed piers the team will be happy to provide next sailing information, please do reach out to them.